Elite Smart Home - Warranty Info

30 Day Included Elite Warranty

All Elite Audio Video Systems installations come with a 30 day problem free guarantee that expires 30 days from the last day of the invoiced system installation. Upon the expiration of the Elite 30 day warranty, all equipment is subject to the manufactures own terms, conditions and warranty period.  All support issues that take place after the Elite 30 Day Warranty period expires will be subject to additional labor charges by Elite Audio Video Systems.

Whats included:

*All items below only pertain to actual equipment purchased by the customer from Elite Audio Video Systems as reflected on the corresponding written invoice

- Diagnostic support for malfunctioning or broken equipment and/or cabling

- Replacement of defective or broken equipment as determined by an elite representative

- Labor that is required to replace defective or broken equipment

- Labor that is required to reprogram replacement equipment

- Labor required to re-program programming glitches specific to normal operation of the original contracted system

- 30 Days Free Online Support on the Elite Ticket System

Whats not included:

- Additional system programming beyond what is needed for normal operation of the system

- Physically damaged or abused equipment

- Equipment or system components removed or relocated from the original install position or area

- 3rd party equipment not supplied by Elite Audio Video Systems

- Labor charges to diagnose 3rd party equipment failure (ie; tv provider equipment, internet provider equipment, etc)

- Labor charges  to reprogram any equipment supplied by Elite Audio Video Systems due to 3rd party   equipment failure

- Equipment that was not supplied by Elite Audio Video Systems

- Wiring that was not supplied by Elite Audio Video Systems

- Services that are not supplied by Elite Audio Video Systems (ie; internet, cable tv, etc)

- Broken 3rd party equipment discovered during the installation

- Labor to re install 3rd party equipment not supplied by Elite Audio Video Systems